Cleveland Clinic Executive Joins HOPCo as Chief Operating Officer

There’s a new chief operating officer (COO) in charge at Healthcare Outcomes Performance Company (HOPCo), a national provider of musculoskeletal value-based health outcomes management, service line management, and practice management.

Osmel “Ozzie” Delgado, who served as COO for Cleveland Clinic Florida for the past six years, has joined the company. 

“Ozzie is a natural leader and an incredible addition to our team,” said Dr. David Jacofsky, chairman and  CEO of HOPCo. “With a growing list of payor, health system and physician practice joint ventures to drive market transformation, his experience in creating high-performing, highly integrated, operational infrastructure is exactly what we were looking for in this role.”

As COO at HOPCo, Delgado’s role will be to improve operational efficiencies and process redesign to help further drive value-based musculoskeletal care on a national level by working directly with clinical and non-clinical leadership teams. Delgado has more than 18 years of healthcare experience and has held a progression of leadership roles within Cleveland Clinic Florida, including the director of Pharmacy, the administrative director of Clinical Operations, senior director of Operations, and most recently, COO for the Cleveland Clinic Florida region.  
 
“During my time at Cleveland Clinic Florida, one of my major roles was to effect change that led to value creation, both for our patients and health system,” said Delgado. “Over the last several years, HOPCo has proven that they are clearly leading the change to value-based care in the musculoskeletal space. With the growth HOPCo has experienced in the last few years and their trajectory for the future, I am excited to help implement operational optimizations to further align stakeholders.”
 
Delgado earned his MBA from Florida Atlantic University, a doctor of pharmacy degree from Nova Southeastern University and a bachelor of science degree in biology from Barry University.  He has been an active member of the American College of Healthcare Executives (ACHE) since 2011. Delgado also served as a previous board member for the South Florida Health Executive Forum.